Connecting the Web Shop with Physical Store or Branch Software
Why Connect?
1. The primary reason for connecting is to ensure that only items truly available are listed on the shop. This includes items we have in the physical store and in the warehouse (and we manage warehouse stock using our software).
2. The second reason is to ensure real-time price updates on the web shop. Prices updated yesterday in the warehouse software are automatically updated on the web shop today.
To Connect or Not to Connect?
Reasons For:
- Always updated prices
- Always updated stock levels
- Always updated availability (products can be automatically hidden from the shop or left visible without the option to buy)
- Automatic addition of new items to the shop
Reasons Against:
- Connecting costs, synchronization of software usually costs between 500-2500€, most often 2000€+VAT
- Preparatory work and additional modules on the warehouse software side can cost even more, for some software companies up to 5000-7000€
- Some software companies have recurring monthly costs, while others only have one-time costs
- Lack of interest from the software company in connection can also be a reason for clients to ultimately abandon the idea of connecting
- Stock and prices can also be manually kept up to date in the shop, which isn’t a problem for small assortments, always available items, or infrequent price changes. In such cases, the connection is seen as just an additional cost that clients don’t want.
The favorite moment is when a client wants to connect their shop with one of the software programs they use in their physical store(s). In short, about connecting the web shop with external software:
- Connecting and synchronizing software usually costs 500-2500€ – this is why it’s rarely used in shops, as it’s a very complex task for us, but once it’s done, it works perfectly.
- In the Croatian market, there are hundreds of warehouse, CRM, ERP programs, and when we work with the same software, the situation is rarely the same for two clients…
- There are one-way and two-way synchronization options.
- Typically, the following fields are synchronized: price, stock levels, and availability for new products that aren’t yet in the shop. Other fields can be synchronized depending on the requirements, possibilities, and investment.
Types of Software Used in Physical Stores
- ERP
- CRM
- Warehouse software
- Cash register and warehouse software
Programs We’ve Worked with for Synchronization
- ESKULAP 2000 – Software solution for pharmacy and pharmacy institutions. ESKULAP 2000 is the first choice for pharmacists and the most commonly used software solution in pharmacies in the Republic of Croatia. The program is also adapted to pharmacy operations in Bosnia and Herzegovina (Herzegovina, Sarajevo, Zenica-Doboj, Unsko-Sanski, and Central Bosnia Cantons).
- MEDIA SISTEM – Complete IT solutions for your business or company. Media-Sistem specializes in creating business software aimed at successful operations for small businesses, entrepreneurs, and non-profit organizations. It offers complete solutions for bookkeeping, retail, wholesale, TV services, auto repairs, hospitality, optical shops, and more. Synchronization with accounting software is possible for streamlining the production process.
- SYNESIS – Synesis software is designed to meet the needs of simplicity for small entrepreneurs but also scales for larger companies where multiple users work simultaneously. It includes over 300 documents and 500 reports covering all needs for complete and detailed information.
- CIRIS – CIRIS is a business information system (ERP) for managing accounting and commercial operations for small, medium, and large businesses.
- PANTHEON – DATALAB – Pantheon ERP is a leading resource management solution that transforms how companies manage their business processes. As an integrated system, Pantheon ERP offers a comprehensive solution for financial management, procurement processes, production, sales, and human resources.
- E-RAČUNI – E-racuni.hr is an internet business application fully adapted to Croatian legislation. It allows you to quickly create professional invoices, track stock movements in warehouses, connect with your online store, and comply with legal regulations. E-racuni.hr enables the direct submission of invoices to the FINA e-invoice service.
- KONTO – The advantage of using Konto software products lies in the complete integrated system supported by full assistance and the ability to adapt the system to the user’s needs.
- MINIMAX – Designed for entrepreneurs and accountants, Minimax is the simplest online accounting software.
- THOR – THOR is a software system for managing stock material accounting for small and medium-sized businesses or for issuing invoices and tracking sales in service-based activities. The entire program is connected to the THORfin accounting and finance system, minimizing manual bookkeeping.
Conclusion:
Connecting the web shop with warehouse software, invoicing programs, ERP, CRM, accounting software…